Warranty and returns
Last updated: 23 October 2026
Manufacturer's warranty
New parts carry their manufacturer's warranty according to the part and its terms. Keep your invoice; it is required for every claim.
Defective parts replaced within 7 days
If a part shows a manufacturing defect within 7 days of purchase, we replace it with the same part, or an equivalent if it has run out, after checking it at the shop with the invoice.
What cannot be returned
Electrical parts cannot be returned after installation or once the packaging is opened, nor specially imported parts, nor anything damaged by wrong installation, unsuitable voltage or use outside the specification.
How to request a replacement
Send the invoice number, a photo of the part and a description of the fault on WhatsApp, then bring it to the shop or we arrange collection.
Maintenance and repair
For anything we repair in our workshop, we write what was repaired in a report, and any warranty on the repair is written in the same report.
Manufacturer's warranty
New parts carry their manufacturer's warranty according to the part and its terms. Keep your invoice; it is required for every claim.
Defective parts replaced within 7 days
If a part shows a manufacturing defect within 7 days of purchase, we replace it with the same part, or an equivalent if it has run out, after checking it at the shop with the invoice.
What cannot be returned
Electrical parts cannot be returned after installation or once the packaging is opened, nor specially imported parts, nor anything damaged by wrong installation, unsuitable voltage or use outside the specification.
How to request a replacement
Send the invoice number, a photo of the part and a description of the fault on WhatsApp, then bring it to the shop or we arrange collection.
Maintenance and repair
For anything we repair in our workshop, we write what was repaired in a report, and any warranty on the repair is written in the same report.